Sales Reps Still Need to Guide Their Customers

Sales Reps Still Need to Guide Their Customers

As a young sales rep I was told that I needed to guide customers through the sales process because customers were naïve and didn’t know how to buy complex things like technology solutions. I was supposed to be the expert and the customer would benefit from my...
Tailoring is More than Buzzwords

Tailoring is More than Buzzwords

We have the best technology. We have a superior solution. Our solution is the industry leader. These were written on index cards by audience members from different companies in answer to the question, “What is your company’s primary differentiator?” and I was reading...